Tiko recrute un(e) Consultant en audits de données de santé - Nigeria
Background and contextTiko is an organization that uses its digital platform to motivate users – primarily young women and adolescent girls – to make positive choices. We use nudges like reminders, discounts, in person and digital follow-ups, and reward points to encourage our users to access and use healthy products and services. We also support them in becoming entrepreneurs and adding value to their economies. Tiko's reward points can be used to redeem products and services at local shops, or as subsidies to cover the cost of sexual and reproductive health (SRH) services, removing the cost to access for the users, who are primarily 15–24 year-old adolescent girls and young women (AGYW).Tiko has operations in the following countries by having offices in Nigeria, Kenya, Uganda, Ethiopia, Burkina Faso and South Africa. The relevant regions for this scope are Abuja (FCT) and Nasarawa states in Nigeria.Scope of WorkThe firm will offer routine data verification checks for a list of facilities which Tiko shall provide to the successful firm/firms. The audits shall be the following:Routine monthly verification and ad hoc data verificationThe monthly verification audits will be on various family planning methods and other additional sexual and reproductive health (SRH) services within the program as offered by the providers in these areas. The family planning methods of interest for data which include:Oral Contraceptives (OC)Injections (INJ) which includes depo-provera (DMPA-IM) and self-injection (DMPA-SC)Implants (IMP) which includes both the 3 year and 5 year implant including removalsIntrauterine device (IUD) including removalsEmergency contraceptives - for pharmacies onlyHIV self-testing kitsHIV testing servicesCounseling servicesThe key documents required to be reviewed at the health providers level are:Family planning daily services register at the facility.Monthly aggregated data reported to the local Ministry of HealthHIV testing data and reportsAll stock data at the facilities provided for the above family planning methods and HIV testing. This includes proof of inventory purchases (receipts) and or transfers from other sources, including donations. Other data may be recorded in bin cards or the facility inventory management system at the facility.Tiko will share all relevant templates for data collection with the successful consultant or firm. The expected number of audits per month are between 20-25 evenly distributed in the two states monthly.The data collected shall then be provided to Tiko within stipulated formats and timelines. The formats shall include but not limited to daily and monthly summaries of service uptake by age.All audits should be concluded, with reports submitted to Tiko within 5 days from the date of request. The routine audit facility list shall be provided by Tiko every 1st day of the month by 10 am with a turnaround time for submission of reports to Tiko by day 5 (working days), 5pm.Reports from both exercises shall also contain insights noted in the field during the audits.TECHNICAL REQUIREMENTSThe qualified firm should exhibit the following:Demonstration of experience and expertise of similar assignment with non-governmental organizations;Providing an activity plan (project plan) of actions to achieve the objectives of the assignment, specifying budgeted hours, timelines and sequence for its consultancy procedure and level of staff to be assigned;Incorporating CV's of the proposed professional staff of the core management team proposed for the engagement and the authorized representative submitting the proposal. CVs should demonstrate relevant experience of dealing with Tax matters within organizations similar to Tiko;List of current and past clients where the bidder has conducted mystery client/shopper experience along with the name of the organization, contact person, designation, and a contact number, nature of services and length of the appointment for at least three (3) International non-governmental organizations.EVALUATION CRITERIAProposals will be evaluated in two parts. The experience, technical proposal and financial quotation shall bear 70% of the total marks while the references and financial capacity shall bear 30% of the total marks.Proposals should make clear about the relevant skills, experience and capacity of the participant, in respect of this particular SOW.Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW.Proposals should clearly indicate whether or not bid participants have the capacity to meet the requirements of the SOW.Proposal should clearly indicate compliance with the appropriate data protection, privacy, legal, social, tax and ethical issues applicable to the countryMust be a registered firm in the country where they seek to provide the services.Functionality evaluation criteriaExperience, Skills and Ability of Service Provider (Weighting 30%)Past experience in similar work of this nature.Team member experience (accompanied by brief CV's).Ability of the bidder to fulfill Tiko's requirements.Technical Approach and Execution Plan (Weighting 30%)Proposals must contain the details of the proposed approach to be adopted in order to deliver the service in accordance with the SOW.Financial quotation (Weighting 10%)Proposals should clearly indicate whether or not bid participants have the financial capacity to meet the requirements of the TOR based on the previous value of similar works done e.g. by sharing copies of recent audited financial statements.References (Weighting 10%)Did the bidder submit at least three relevant and contactable clients that were serviced in the past 36 months.Capacity (Weighting 20%)Proposals should clearly indicate whether or not bid participants have the capacity to meet the requirements of the SOW.Total Weighting - 100%How to applyProposal submission guidelinesFirms and individuals are invited to submit proposals for this engagement. Proposals should include the contents below and not exceed a maximum length of 15 pages, excluding annexures (budget and summary profiles of proposed personnel).Cover page: Summary with basic information such as names, address, contact information, proposed budget, etc.Capacity statement: A brief capacity statement as to why your firm and the team you are proposing is well positioned to undertake the engagementQualification to the scope of work: Any qualifications that you may have regarding the scope of workProposed approach: Your proposed approach to delivering on the scope of work requirementsProposed personnel: The qualifications of the proposed qualifications and their experience.Work plan: proposed work plan with tasks, responsible person/s and timelineBudget: Total budget envelope required to deliver the work (in Euros), and line-item breakdown of direct costs and overheads. (Preference to costing per facility or any other unit that allows for variations in the period of performance).References of similar engagements undertaken by the firm in the last 5 yearsThe submission must be clear, concise, and complete. Applicants should submit only such information as is necessary to respond effectively to this request for proposals. Unless specifically requested, extraneous presentation materials are neither necessary nor desired.SUBMISSIONSApplicants are requested to submit their tender/application documents (technical & financial) proposals to Tiko via email; [email protected] by 23rd October 2026 with the Subject name - Proposal Submission Health Data Audits consultant Nigeria (FCT and Nasarawa)exclusif
